PRIVACY POLICY

Privacy Notice for Ocean View Holiday Park and Beachside Caravan Park:

INTRODUCTION
Welcome to our privacy notice.
We respect your privacy and are committed to protecting your personal information, which we call “personal data”. This privacy notice will tell you how we look after your personal data and about your privacy rights. It supplements any other notices and is not intended to override them.
We have tried to be brief and clear. We are happy to provide any additional information or explanation.

WHO WE ARE
Data Controller (Park Owner) (referred to as “we/us/our”): ALAN and MARGARET GROVER
Name or title of Data Protection Manager: ALAN and MARGARET GROVER
Address: OCEAN VIEW HOLIDAY PARK, NORTH BEACH, CLARACH BAY, ABERYSTWYTH, CEREDIGION
Telephone: 01970828425
Email: enquiries@oceanviewholidays.com

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would appreciate the chance to deal with your concerns first.

CHANGES
This version was last updated on 24/05/2018 and historic versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed of any changes.

HOW WE COLLECT YOUR PERSONAL DATA
You may give us data orally or by filling in forms or by corresponding with us by post, phone, email or otherwise, for example when you:
• enter into a contract with us or contact us about doing so;
• contact us about any contract we have with you;
• request marketing to be sent to you;

HOW WE USE YOUR DATA
We will only use your personal data when the law allows us to.
We have set out below how and why we plan to use your personal data.

Purpose/Activity Lawful basis for processing including basis of legitimate interest
To register you with our business
To perform any contract with you including:
(a) Managing payments, fees and charges
(b) Collecting and recovering money owed to us
(c) Addressing any breach		 (a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
(c) Necessary for our legitimate interests (to ensure compliance with contract terms)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Notifying you about changes to our business which are relevant to you		 (a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how people use our business)
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To make suggestions and recommendations to you about goods or services that may be of interest to you Necessary for our legitimate interests (to develop and grow our business)
Asking you to partake in a review, prize draw, competition or complete a survey Necessary for our legitimate interests (to study how people use our business, to develop and grow our business)
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you Necessary for our legitimate interests (to study how people use our business, to develop and grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, relationships and experiences Necessary for our legitimate interests (to define types of people for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)